Automatically populate form fields from conversation context, streamlining data entry and improving accuracy.
Reports, real-time dashboards in Power BI easily with no-code
Analytics for Genesys Cloud call center
A Step-by-Step Guide to Efficiently Export Data Using AVRO
An In-Depth Tutorial on Building Flows and Managing Call Center Data in Microsoft SharePoint
Real time Genesys call center analytics with the Live Dashboard
Unlocking the Power of AI Genesys Conversation Analytics
Predetermined responses to common questions for Genesys Cloud
Genesys Cloud conversation summarize with Open AI
Export Genesys Cloud data to a CSV file
Ability to search conversation recordings per division and queue
Manage routing of all real time events from Genesys Cloud to any destination
